The Joint Commission
What is the Joint Commission.
“An independent, not-for-profit organization, The Joint Commission accredits and certifies more than 20,500 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.”
What does TJC means to us:
For patients who have limited English proficiency (LEP), as well as providers, the presence of a medical interpreter can allay fears about care. Most importantly, using a qualified medical interpreter to assist with communication keeps patients safe.
The patient-centered communication standards were developed as part of a larger initiative to advance the issues of effective communication, cultural competence, and patient- and family-centered care. The patient-centered communication standards for hospitals were fully implemented in July 2012 and are published in the Comprehensive Accreditation Manual for Hospitals (CAMH). The standards address issues such as qualifications for language interpreters and translators, and identifying and addressing patient communication needs.
– Extracted from www.jointcommission.org